CASE STUDY | SMART CITY THE CITY OF PUNE

Creating safe urban spaces: public address systems and emergency call points as part of a large smart city project in India.

The challenge:

Smart cities face a variety of challenges, with citizen safety at the center. The lack of instant alert systems for ambulances and police as well as notification systems to ensure public safety has made managing the smart city of Pune difficult. In a city as large as Pune, ensuring the safety of all residents is a particular challenge. To successfully implement its smart city project, the city needed effective communication solutions. On the one hand, these should enable the authorities to transmit information to citizens, e.g. during the COVID pandemic or in the event of flooding during the monsoon and for government notifications. On the other hand, they should enable residents to communicate efficiently with the police in emergencies or when they need information or help.

Solution:

The Smart City project consists of the following components: Integrated control center, Wi-Fi hotspots, variable message boards, emergency call stations, public address systems, environmental sensors and flood sensors. The Commend solution with public address systems and emergency call stations enables the city of Pune to more easily manage and monitor the entire city and issue warnings, e.g. in the event of flooding during the monsoon season. The modern public address systems transmit important safety messages from the emergency services and the SOC with crystal clarity. The direct connection to the police at the touch of a button gives citizens a sense of security and enables an immediate response in emergencies. One example is the effective handling of hit-and-run cases:

Result:

The help points and public address systems not only provide effective solutions for the management of Smart City Pune, but also improve the daily lives of citizens in many ways. Commend's innovative technology ensures that the safety of all citizens is prioritized and that accidents and crimes are handled efficiently. This is also shown by an evaluation: on average, around 600 calls are received per month, most of which are hoax or empty calls, around 50 calls per month are genuine inquiries and 2-3 calls per month relate to actual accidents.

The case study can be found at the following link:

DE: https://clibrary.commend.com/en/dl/92fd8a3ba0111f39d3710af4fa6f50b5dba3c168-4543-dl/mediaportal.html

EN: https://clibrary.commend.com/en/dl/ebac154f250ed3a07ad6573bafa34831f4dbd558-4543-dl/mediaportal.html